This Privacy Policy applies to all personal data collected, processed, stored, and transmitted by Aurasia88 (hereinafter referred to as "Aurasia88", "we", "us", or "our") in connection with the operation of the online gaming and sports betting platform accessible at aurasia88.cam and any associated subdomains, mobile interfaces, or communication channels.
Aurasia88 recognises that privacy is a fundamental right. We are committed to handling all personal data in accordance with applicable data protection principles, including the obligations set out under Malaysia's Personal Data Protection Act 2010 (PDPA) and internationally recognised privacy standards.
By registering an account on the Aurasia88 platform, submitting any personal data to us, or by continuing to use our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, processing, and use of your personal data as described herein. If you do not agree with any part of this policy, you must not create an account or submit personal information through the platform.
This Privacy Policy should be read in conjunction with our Terms & Conditions. In the event of any conflict between these two documents on privacy-related matters, this Privacy Policy shall prevail.
For the purposes of this Privacy Policy, the following terms carry the meanings set out below:
Aurasia88 collects the following categories of personal data in connection with the provision of its services. The specific data collected will depend on the nature of your interaction with the platform:
Collected when you register an account or update your profile:
Aurasia88 collects only the data that is necessary for the specified purposes. We do not collect sensitive personal data categories (such as racial or ethnic origin, political opinions, or health data) except where strictly required for responsible gambling compliance purposes.
Aurasia88 collects personal data through the following channels and mechanisms:
Aurasia88 processes personal data for the following specific and legitimate purposes:
| Purpose | Data Categories Used |
|---|---|
| Account registration & management | Identity data, contact data, login credentials |
| Age verification (21+ requirement) | Date of birth, KYC documents |
| Identity verification (KYC / AML compliance) | Full name, NRIC/Passport, address, selfie |
| Processing deposits & withdrawals | Financial data, bank/wallet identifiers, transaction records |
| Fraud detection & prevention | Technical data, transaction, behavioural data |
| Customer support & complaint handling | Contact data, communications data, account data |
| Responsible gambling monitoring | Gameplay data, deposit history, self-exclusion records |
| Platform analytics & improvement | Technical data, behavioural data (anonymised where possible) |
| Marketing & promotional communications | Contact data, gameplay preferences (with consent) |
| Legal & regulatory compliance | All categories as required by applicable law |
Aurasia88 processes personal data on the following legal grounds as recognised under the Malaysia Personal Data Protection Act 2010 and applicable data protection principles:
Aurasia88 does not sell, rent, or trade your personal data to third parties for their own marketing purposes under any circumstances. Personal data may be disclosed to the following categories of recipients solely for the purposes described in this policy:
Data Processing Agreements: All third-party processors engaged by Aurasia88 are required to enter into data processing agreements that bind them to confidentiality obligations and prohibit the use of data for any purpose other than the specific service being provided.
Aurasia88 uses cookies and similar tracking technologies to operate the platform, maintain session state, analyse usage patterns, and deliver a personalised experience. By continuing to use the platform after being presented with a cookie notice, you consent to the use of cookies as described in this section.
You may manage or disable cookies through your browser settings. Note that disabling strictly necessary cookies will impair the functionality of the Aurasia88 platform, including the ability to log in and place wagers. Instructions for managing cookies in common browsers are available through your browser's help documentation.
Disabling authentication or session cookies will prevent you from logging in to your Aurasia88 account.asia88 cannot guarantee platform functionality where essential cookies are blocked.
Aurasia88 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or for such longer period as is required or permitted by applicable law. The following indicative retention periods apply:
Where retention is based on legal obligation rather than operational necessity, personal data is stored in a restricted access environment and is not used for any active processing purpose during the retention period.
Aurasia88 implements appropriate technical and organisational security measures to protect personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. Our security measures include, but are not limited to:
While Aurasia88 takes all reasonable steps to protect your personal data, no internet transmission or electronic storage system can be guaranteed to be100% secure. You are responsible for maintaining the security of your own login credentials.
Subject to applicable law, you hold the following rights in relation to your personal data held by Aurasia88. To exercise any of these rights, please submit a written request to our Data Protection contact as described in Section 16.
Request a copy of the personal data we hold about you, along with information about how it is being processed.
Request correction of inaccurate personal data or completion of incomplete data held in your account.
Request deletion of your personal data where it is no longer necessary for the purposes collected, subject to overiding legal retention obligations.
Request that we limit the processing of your personal data in specific circumstances, such as where accuracy is contested.
Object to the processing of your personal data where it is based on legitimate interests, including direct marketing activities.
Receive a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another data controller.
Aurasia88 will respond to all valid data subject requests within thirty (30) days of receipt. Where a request is complex or involves a large volume of data, the response period may be extended by a further sixty (60) days, with notification provided within the initial thirty-day period.
Please note that certain rights may be limited where processing is required for legal compliance, anti-money laundering obligations, or the prevention and detection of fraud — in which case we will explain the basis for any restriction in our response.
The Aurasia88 platform integrates third-party services including payment processors, game content providers, and analytics tools. Each of these third parties operates under its own privacy policy and is independently responsible for the data it processes in the context of its service.
Aurasia88 does not control the privacy practices of third-party game studios, payment networks, or other external services. We encourage you to review the privacy policies of any third-party service you interact with in connection with your use of the platform.
The Aurasia88 platform does not contain links to external third-party websites beyond those required for payment processing functionality. Aurasia88 is not responsible for the content or privacy practices of any website operated by a third party.
The Aurasia88 platform is strictly intended for individuals who are 21 years of age or older. Aurasia88 does not knowingly collect personal data from individuals under the age of 21, and registration by persons under that age is expressly prohibited under our Terms and Conditions.
As part of the KYC process, all players are required to submit date of birth information and supporting identity documentation confirming that they meet the minimum age requirement. Where Aurasia88 discovers or has reasonable grounds to believe that personal data has been submitted by a person under the age of 21, that account will be immediately suspended, any collected personal data will be deleted from active systems, and any funds deposited will be returned subject to verification of the rightful owner.
If you are a parent or guardian and believe that your child has registered an account with Aurasia88, please contact our support team immediately at@aurasia88.cam so that we can take appropriate action.
In the course of providing its services, Aurasia88 may transfer personal data to third-party service providers or processors located outside of Malaysia. Where such transfers occur, Aurasia88 takes steps to ensure that an adequate level of protection is maintained for the transferred data, consistent with the requirements of the Malaysia Personal Data Protection Act 2010 and applicable international data transfer standards.
Protective measures applied to international transfers may include contractual data protection clauses in agreements with overseas processors, adequacy assessments of the receiving jurisdiction's data protection framework, and technical security controls applied at the point of transmission.
By submitting personal data to Aurasia88, you acknowledge and consent to the potential transfer of your data to third-party processors outside of Malaysia under the safeguards described above.
Aurasia88 reserves the right to amend, update, or revise this Privacy Policy at any time. The most current version will always be published at aurasia88.cam/privacy-policy and will display the date of the most recent update in the header of this page.
Where material changes are made to this Privacy Policy, Aurasia88 will endeavour to notify registered players via the email address associated with their account or via a prominent notice on the platform at the time of login. Continued use of the platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms.
We encourage you to review this Privacy Policy periodically to remain informed of how Aurasia88 protects your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy, or if you wish to exercise any of your data subject rights as described in Section 11, please contact Aurasia88 using the details below:
Data Protection Enquiries:
support@aurasia88.cam
Subject Line (for data rights requests):
"Privacy / Data Rights Request — [Your Registered Username]"
Live Chat Support:
Available 24 hours a day, 7 days a week via the platform interface. For general account or privacy queries, our support team can assist directly.
Postal / Written Correspondence:
If you prefer to submit a written data rights request by post, please contact our live support team for the current correspondence address. Requests submitted by post will be processed within the same30-day response window as digital requests.
Aurasia88 takes all privacy-related concerns seriously. If you are not satisfied with our response to a data rights request or a privacy complaint, you may have the right to lodge a complaint with the relevant supervisory authority in Malaysia — thePersonal Data Protection Department (JPDP), which operates under the Ministry of Communications and Digital Malaysia.
All data transmitted between your browser and Aurasia88's servers is protected by 256-bit SSL/TLS encryption — the same standard used by major financial institutions.
Aurasia88 does not and will never sell, rent, or trade your personal data to third parties for their own marketing purposes. Your data is used only as described in this policy.
Access, rectification, erasure, restriction, portability — all data subject rights are honoured within 30 days of a valid written request submitted to our data team.
We keep your data only as long as necessary or legally required. KYC records are retained for five years; transaction records for seven — both in restricted-access storage.
Aurasia88 processes personal data in alignment with the Malaysia Personal Data Protection Act 2010 (PDPA) and applicable international privacy standards.
All marketing communications are opt-in only. You may withdraw consent at any time via your account settings or by contacting our support team directly.
Our support team is available around the clock to help with data rights requests, privacy concerns, or any questions about how Aurasia88 handles your information.